Customer-success hire (ES) for a Dublin SaaS scale-up
- Context
- A B2B SaaS scale-up expanding into Iberia needed a Spanish-speaking CSM with 2–3 years of experience, hybrid in Dublin.
- Approach
- Mapped 35 candidates across LinkedIn and the Erasmus+ alumni network; pre-screened 9; shortlisted 5; coordinated three on-site interview days.
- Outcome
- Hire signed within 6 weeks of brief; success-based fee paid only on signed offer.



