Paid Customer Service and Administration Internship in Seville, Spain (Spanish speakers)

Job Description

Our partner is an E-Commerce company that mainly sells household and gardening products online.They specialize in providing everything you need to create a flourishing outdoor haven. They prioritizes quality products from trusted brands, ensuring your garden thrives. They deliver throughout mainland Spain, all at competitive prices.

 

Tasks

• Customer Service:

• Answering customer calls and emails in an efficient and professional manner.

• Resolving customer problems and complaints in a satisfactory manner.

• Provide information on products and services to customers.

• Processing orders and returns.

• Conducting customer satisfaction surveys.

• Administration:

• Perform general administrative tasks, such as filing documents and managing email.

• Prepare reports and presentations.

• Managing the diary and scheduling appointments.

• Organise events and meetings.

• Making purchases and payments.

Requirements

• Excellent oral and written communication skills.

• Spanish as native standard.

• Problem solving skills.

• Spanish  as native standar.

• Proactive attitude.

• Willingness to learn.

Conditions

• Economic compensation: 300 euros.

• Possibility of being hired

• Modern office

• Possibility of some teleworking days

Availability and hours

Start date: December 2024 or January 2025.

Minimum duration: 5 months.

Full-time position.

Location

Seville, Spain.