Customer Service, Reception, and Booking Intern

Job Description

We are a leading student housing agency committed to providing comfortable and convenient accommodation solutions for students. Our mission is to offer exceptional customer service and create a welcoming environment for students from all walks of life.

Position: Customer Service, Reception, and Booking Intern

Location: Seville

Duration: 3-5 months

 

Tasks

Responsibilities:

Customer Service: Serve as the first point of contact for students and visitors, addressing inquiries, resolving concerns, and providing assistance with a friendly and professional demeanor.
Reception: Manage front desk operations, including answering phone calls, receiving mail and packages, and directing visitors to the appropriate resources.
Booking Assistance: Assist in managing student accommodation bookings, including coordinating move-ins, move-outs, and resolving booking-related issues.
Administrative Support: Provide administrative support to the housing team, including data entry, filing, and maintaining accurate records.

Requirements

Requirements:

Currently enrolled in a college or university program.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritize tasks effectively.
Customer service experience preferred but not required.

Conditions

Benefits:

Hands-on experience in customer service, reception, and booking operations within the housing industry.
Opportunity to work in a dynamic and supportive team environment.
Gain valuable skills and insights into the student housing market.
Flexible scheduling to accommodate academic commitments.
Potential for career advancement within the organization.

Join our team and be a part of providing students with a comfortable and welcoming living experience!