Paid Internship in Field Reception and Reservations - Braga, Portugal

Job Description

Internship Vacancy: Reception / Reservations

We are a prestigious company located in Braga, Portugal, known for our excellence in hospitality and commitment to customer satisfaction. Our team embodies professionalism and dedication, fostering an environment that supports growth and development in the hospitality sector.

Job Description

We are seeking a motivated and enthusiastic intern to join our Reception/Reservations team. The successful candidate will be responsible for:

• Assisting with guest check-ins and check-outs, ensuring a smooth and pleasant experience.
• Handling reservations via telephone, email, and online booking systems.
• Responding to guest inquiries and providing information about services, pricing, and amenities.
• Coordinating with housekeeping and maintenance departments to ensure guest satisfaction and room readiness.
• Managing and updating the booking system, ensuring accuracy in reservations and guest lists.
• Providing administrative support to the management team when needed.

Personal and Job Requirements

• Currently pursuing a degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Proficient in English; knowledge of Portuguese and other languages is a plus.
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Proficient in MS Office Suite and experience with reservation software is an advantage.

About Braga

Braga, often referred to as the "Rome of Portugal," is a city steeped in history, renowned for its rich cultural heritage and stunning architecture. With its vibrant atmosphere, picturesque streets, and a mix of modern amenities and ancient landmarks, Braga offers an enchanting environment for both residents and visitors. Enjoy the local cuisine, explore the beautiful parks, and experience the warmth of its community during your internship.