Job Description
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Date Posted:
Sep 27, 2025
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Expiration date:
Nov 27, 2025
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Location:
Pisa, Italy
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Hours:
25h / week
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Salary:
0€ - 900€
Job Description
Internship Opportunity: Reception / Reservations
Join our prestigious hospitality company located in the enchanting city of Pisa, Italy. With a commitment to excellence, we pride ourselves on providing exceptional guest experiences in our luxury accommodations. As an intern in our Reception / Reservations department, you will play a vital role in ensuring our guests receive impeccable service from the moment they arrive.
Tasks and Responsibilities
- Assist with managing reservations and maintaining accurate records in our booking system.
- Welcome guests upon arrival, providing them with all necessary information about their stay.
- Handle guest inquiries and complaints in a professional and timely manner.
- Coordinate with various departments to ensure guests' needs are met during their stay.
- Support the team in preparing for daily operations, including check-in/out procedures.
- Maintain a clean and organized work area, ensuring all materials are up-to-date.
- Participate in training sessions to enhance customer service skills and hospitality knowledge.
Job and Personal Requirements
- Current enrollment in a hospitality, tourism, or business management program.
- Strong communication skills in English; knowledge of Italian or other languages is a plus.
- Ability to multitask in a fast-paced environment.
- Attention to detail and a customer-oriented mindset.
- Proficient with Microsoft Office Suite and experience with booking software.
- Reliable, responsible, and capable of working flexible hours, including weekends.
About Pisa
Pisa, renowned for its iconic Leaning Tower, is a vibrant city steeped in history and culture. With beautiful piazzas, stunning architecture, and a lively student population, Pisa offers a blend of traditional Italian charm and modern amenities. From its rich culinary scene to picturesque views along the Arno River, the city is an inspiring backdrop for your internship experience.