Customer Success Internship in Seville - 600€

  • Public Relations, Business, Marketing
  • Seville, Spain
  • November 3, 2022 16:58
  • Internship
  • Deactivated

Job Description

  • Date Posted:

    Nov 03, 2022
  • Expiration date:

    Nov 03, 2023
  • Location:

    Seville, Spain

Job Description

Our partner is a startup that improves the relationship between bars and users. We offer the bar an interactive menu from which the diner can order, pay and tip from their mobile device. We increase sales, loyalty and tips by 10%.

They are looking for a Customer Success Intern who is eager to start and grow with a team from scratch.

As a Customer Success Executive you are the architect of our company's growth. It all starts with you. If you like the idea of making the company feel like your own, enjoy being involved to the full and want to sell something you would buy yourself, this will interest you. You'll work side by side with the founding team, and you'll be able to contribute all the ideas you can think of.

The willingness to continue in the company after the end of the traineeship is very important for them.

 

TASKS

- Manage the implementation of new clients.

- Develop the implementation process, making it increasingly scalable and efficient. Contribute new methodologies and processes.

- You will visit clients that are closed to implement the product, gather feedback and follow up.

- You will report on your activity and coordinate with the founding team in order to improve and provide new solutions to the challenges that may arise on a daily basis.

- You will be part of a young, dynamic and passionate team that works every day with the vision of connecting the physical and digital worlds

 

REQUIREMENTS

- Education: business administration, engineering, or similar.

- Detail and process oriented.

- Previous experience in a startup is a plus, if you have had experience in a hospitality/fintech startup it would be a plus.

- High level of Spanish and English.

- Knowledge of tools such as CRMs, Google Tools, Slack and Notion.

 

Soft Skills:

-Value challenges and the ability to make an impact.

- Responsible in your work

- Work towards objectives and in a team

- Organizational skills

- Communication skills, persuasive and resilience skills

- Positive attitude

 

CONDITIONS:

- Internship contract with the possibility of joining the company after the internship.

- Competitive salary: 600€ per month fixed + bonuses (negotiable depending on your profile)

- Flexible working hours

- Opportunity to grow within the company generating a direct impact in one of the most important markets in the world.