
F&B internship in a wonderful Italian restaurant. Discover the luxury Italian food working as a waiter and public Relations near Malaga
- Public Relations, Hospitality / Tourism, Kitchen / Cook
- Malaga, Spain
- March 9, 2022 11:52
- Internship
- Deactivated
Our partner is an Italian cuisine restaurant founded in 1985.
They are in a beautiful and luxury port, in the heart of the Costa del Sol, a tourist area with a spectacular climate, beautiful beaches, golf courses, etc…
They are a family restaurant run by its founder and his son. thy have an average of 10 permanent workers, becoming quite a few more in the summer season.
They are characterized by having a quality traditional Italian cuisine and an exquisite treatment with the client.
They are looking for 4 people who want to do the internship with them, a good attitude and desire to learn are essential.
RESPONSIBILITIES
- Be on time long before every shift starts
- Follow all opening and closing procedures properly
- Participate in rotating service delivery schedules, working in the informal catering service and other food and beverage service departments
- Organize the configuration of the table
- Greet and escort guests to their assigned seats
- Present meal and drink menus to the guests: suggest dinner dishes, appropriate wines and answer questions about the menu and wine selection
- Make recommendations to guests also taking into account the inventory stock
- Take orders without errors and transmit special requests to chefs clearly
- Serving food and drink courses from various locations
- Maintain the assigned station, including tables, side supports and chairs
- Anticipate the needs of guests and respond to any additional requests
- Obtain the service area assignment at the beginning of each shift
- Serve bread, alioli and olives on each new table and provide spare parts if needed
- Set and clean tables efficiently
- Take crockery, dishes, glassware, etc. to the appropriate areas for washing.
- Check the floor and clean it if necessary
- Acknowledge and thank all new guests.
- Respond promptly to each guest’s requests and communicate guests' requests to the responsible waitress
- Treat all guests and colleagues with the utmost respect and kindness
- Contact the waitress to ensure a trouble-free service
- Help the waitress with food delivery if needed
- Understand and be able to track the service dash on the kitchen pass
- Explain how various menu items are prepared, describing the ingredients and cooking methods
- Refill the bowls with salt, pepper, sugar bowls, soybeans, oil and vinegar, and fold the napkins
- Take the tools of the trade: table cruiser, pen, order pad, lighter and wine bottle opener
- Good communication skills, ability to keep calm and professionalism under pressure
- Exceeds guests' expectations
- Make sure your assigned station is configured according to company standards for each meal time
- Ensure that the assigned station and the work area is clean and all sanitation procedures are in compliance with hygienic requirements
- Assist, serve and clear tables, and provide hot and cold beverage service throughout the meal as requested by the waitress
- Use proper food and wine terminology and pronunciation
- Be familiar with menus and wine lists to recommend to guests
- Explain, understand and keep service board up to date
- Study menus for all guests from memory
- Follow all tasks requested by the management
- Follow trash separation procedures and all other environmental issues on site
- Attend meetings, training activities, courses and all other job related activities
COMPETENCY REQUIREMENTS
- Must have the passion and drive to take care of people
- Excellent customer service skills
- Ability to perform basic mathematical operations with respect to meal counting procedures
- High school education or equivalent preferred
- Ability to speak English in a clear and friendly manner with guests
- Ability to read and write English in order to give and receive instructions and communicate effectively with guests and workmates
PERSONAL CHARACTERISTICS
- Patience under pressure, especially during busy or peak periods
- Pleasant demeanor and temperament, passionate about food and customer service
- Energetic for fast-paced restaurant environment and quick customer service
- Flexible schedule for evenings, weekends, holidays and/or split shifts as needed
- Clean and neat appearance, attention to detail
- Cooperative attitude towards all co-workers in all departments
- Good health for the physical demands of the position
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Work standed up for extended periods of time
- Possess agility to reach and bend frequently
- To lift items weighing up to 40 lbs. if needed
CORE COMPETENCIES AND EQUIPMENT KNOWLEDGE
- Be familiar with all hygiene practices and sanitation procedures
- Responsible for high standards of conduct and professionalism
- Enjoys working with the public
- Good knowledge of various foods and ingredients
- Good listening skills to understand instructions quickly
- Trained to maintain proper balance while walking briskly while carrying trays loaded with food
Benefits:
500€ per month, accomoation and meals during working hours
Internship hours:
40h per week