Paid Internship in Field Reception / Reservations - Gran Canaria, Spain

Job Description

Internship Vacancy - Reception / Reservations

Company Overview

Join a prestigious and well-known hospitality company located in Gran Canaria, Spain. With a commitment to excellence and a passion for delivering unforgettable experiences, we pride ourselves on providing top-notch service to our guests.

Internship Position: Reception / Reservations Intern

We are seeking a proactive and enthusiastic intern to assist our Reception and Reservations departments. This is an excellent opportunity for individuals looking to gain hands-on experience in the hospitality industry while working in a vibrant and culturally rich environment.

Key Responsibilities

• Welcome and assist guests upon arrival with a warm, friendly demeanor.
• Manage guest check-ins and check-outs efficiently and accurately.
• Handle reservations and inquiries over the phone, email, and in-person.
• Support the team in maintaining the online booking system and updating inventory.
• Assist in addressing guest concerns and resolving issues promptly.
• Collaborate with housekeeping and maintenance to ensure optimal guest satisfaction.
• Participate in daily briefings and contribute to team efforts to exceed service expectations.

Requirements

Applicants should possess:

• A strong interest in hospitality and guest services.
• Excellent communication skills in both English and Spanish; additional languages are a plus.
• Strong organizational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Flexibility to work varied hours, including weekends and holidays.
• A positive attitude and a willingness to learn in a fast-paced environment.

About Gran Canaria

Gran Canaria is a stunning island known for its diverse landscapes, beautiful beaches, and year-round pleasant climate. As a melting pot of cultures, it offers a rich array of activities, from water sports to exploring historic towns. With its vibrant atmosphere and welcoming locals, Gran Canaria is the perfect backdrop for your internship experience.