Paid Customer Service Internship Opportunity in Gran Canaria, Spain

Job Description

Internship Opportunity: Customer Service

A globally renowned and highly respected firm located in the vibrant heart of Gran Canaria, Spain, has announced an exciting internship opportunity in the area of Customer Service. The company has made its mark in multiple areas of the commercial sector and has been reputed as a key player in shaping industry standards. Known for our innovative and highly professional approach, we believe in empowering our team members and fostering a harmonious work environment.

About Gran Canaria

This lively city, nestled in palm-fringed vistas and bordered by golden sandy beaches, is one of Spain's major tourist destinations. The city is also known for its dynamic culture, with an effervescent blend of festivals, art, and gastronomy, making it an exciting location to enhance your personal and professional development.

Job Duties:

• Handling customer inquiries efficiently and effectively both face-to-face and on the phone.
• Dealing promptly with correspondence and emails from clients to ensure all customer issues are promptly rectified.
• Promoting customer satisfaction through effective communication and problem-solving
• Actively participating in team meetings to share best practices and continuous improvement ideas.
• Assist in feedback collection efforts and driving customer retention strategies.

Job Requirements:

• Currently pursuing or have recently completed a Bachelor's degree or equivalent in Business Administration, Marketing, or other relevant field.
• Demonstrated strong verbal and written communication skills in English and Spanish.
• Proven ability to manage multiple tasks while working independently or as part of a team.
• Attention to detail and the ability to solve customer problems effectively is crucial.

Personal Requirements:

• Exceptional interpersonal skills and a customer-centric approach.
• Flexible and able to cope with a shifting work schedule, including weekends.
• A can-do attitude with an ability to think on your feet and display initiative.
• Reliability and punctuality are paramount, as well as professionalism.

The successful candidate will have the opportunity to be part of an energetic and dynamic team in one of the world's most respected organizations while gaining valuable industry experience in an exciting and vibrant city.