French Customer Sucess internship in Barcelona

  • Human resources, Languages, Business
  • Barcelona, Spain
  • September 12, 2018 08:15
  • Internship
  • Deactivated

Job Description

  • Date Posted:
    Sep 12, 2018
  • Expiration date:
    Sep 12, 2019
  • Location:
    Barcelona, Spain

Job Description

Our collaborator is a start-up, based in Barcelona, which revolutionizes website creation for independents hotel owners, hostels or vacation rental. The company was founded by three partners and is directed by an Alumni from the Hospitality school of Lausanne, Switzerland.

Their platform helps hotel owners to :

  • Develop an attractive and ultra-intuitive website without any computer skills
  • Increase their visibility
  • Manage their rooms, their prices and availability and obtain direct reservation through an optimized reservation platform


  • Onboarding of their new clients after registration to ensure optimal grip
  • Accompanying their clients in the creation of their website
  • Daily accompaniment of their customers on the chat or by telephone
  • Ensure the link between their customers and the technical team
  • Design and launch of initiatives to optimize support and customer satisfaction

Requirements :

  • Fluent in French
  • Good writing skills (Spelling irreproachable in French)
  • Dynamism and taking essential initiatives
  • Analytical mind
  • Strong desire to collaborate in start-ups
  • Minimum 5 months