Paid Internship Opportunity: Reception / Reservations Role in Funchal, Portugal

Job Description

Position: Internship in Reception/Reservations

Location: Funchal, Portugal

Company Description:

We are a globally renowned company with its presence in multiple countries, focused on delivering top-notch quality and service across all our business verticals. Our organization is hailed as one of the leading players in the industry, fostering diversity, inclusion, innovation, and employee growth. Previously, we have been recognized as one of the 'Best Places to Work' and we advocate sustainability in all our practices.

Job Description:

As an intern in Reception/Reservations, you will be the first point of contact for our customers. Your main responsibilities will include handling the front office reception, managing reservations, greeting and directing visitors, answering and managing incoming calls, and providing information accordingly. Moreover, you will be tasked to manage office supplies, schedule meetings and appointments, maintaining records of visitors, and performing basic bookkeeping and clerical tasks.

Responsibilities:

• Manage and handle the flow of people in and out of the organization.
• Answer calls professionally and redirect them accordingly when required.
• Manage and control room reservations and bookings.
• Responsible for general administrative tasks including photocopying, faxing, mail distribution, and filing.
• Coordinating appointments and meetings and managing staff calendars and schedules.

Job Requirements:

• Candidate must be enrolled in a degree in Hospitality, Tourism, or a related field.
• Prior experience in a customer service role is highly desirable.
• Excellent written and verbal communication skills.
• Working knowledge of MS Office (Word, Excel, and PowerPoint).
• Able to work in a fast-paced and high-pressure environment.
• Excellent organizational skills and attention to detail are prerequisites.

About Funchal, Portugal:

The capital city of Madeira, Funchal, is nestled in a great natural amphitheater, facing the blue Atlantic with a backdrop of dramatic mountains. Known for its idyllic climate, exotic gardens, and world-class wines, Funchal is rich in culture and heritage boasting old-world charm combined with modern sophistication. Enjoy the pleasant aura of old cobblestone streets and beautifully decorated town buildings. Immerse yourself in a city where the old artfully blends with the new, making it an enriching experience for both visitors and inhabitants alike.