Paid Internship for Reception / Reservations in Evora, Portugal

Job Description

Vacancy: Reception / Reservations Internship in Évora, Portugal

About the Company

We are a well-known and prestigious company with international reach, located in the charming city of Évora, Portugal. Renowned for our commitment to excellence, innovation, and culture of respect, we pride ourselves on our high-performance work environment that fosters leadership and customer satisfaction. We believe in fostering growth and learning by giving our employees the support and opportunities they need to achieve their career objectives.

About Évora, Portugal

Évora is a picturesque city in southern Portugal's Alentejo region. Famed for its well-preserved medieval cityscape and wealth of historical monuments, Évora is a UNESCO World Heritage site. Besides its rich history, Évora offers a relaxed lifestyle, gastronomic delights, and a vibrant cultural scene, making it a wonderful place for both living and career growth.

Job Description

The internship opportunity involves tasks related to the Reception and Reservations department. Duties include – but are not limited to – handling phone, online, and in-person room reservations, managing customer inquiries and complaints, maintaining up-to-date knowledge about room rates and promotions, assisting with check-in and checkout procedures, and maintaining a clean and tidy front desk area.

Additionally, the intern will liaise with various departments, such as housekeeping and maintenance, to ensure guests' requirements are catered to promptly and efficiently. They will also assist with administrative tasks as required.

Job Requirements

The ideal candidate should exhibit excellent communication and customer service skills and be detail-oriented. Fluency in English and Portuguese is required, and knowledge of any additional languages is advantageous. Proficiency in using reservation software and Microsoft Office applications is also necessary. Previous experience in a hotel or customer service role will be considered a plus, although not compulsory as training will be provided.

Personal Requirements

We are looking for a proactive, team-oriented individual who is adaptable and possesses strong problem-solving abilities. The intern should be able to work independently and handle pressure well, especially during peak periods. Excellent organizational and multitasking skills are a must. We also value the ability to maintain a professional and friendly behavior at all times.

We offer a rewarding and challenging internship experience – one that fosters growth and gives you the opportunity to learn from the best in the industry. Come join us and start your journey towards a successful career!