Paid Internship Opportunity for Reception/Reservations role in Coimbra, Portugal

  • Reception / Reservations
  • Coimbra, Portugal
  • August 14, 2023 02:30
  • 500€ - 600€
  • Internship

Job Description

  • Date Posted:
    Aug 14, 2023
  • Expiration date:
    Feb 14, 2024
  • Location:
    Coimbra, Portugal
  • Hours:
    25h / week
  • Salary:
    500€ - 600€

Job Description

Job Vacancy: Internship Reception/Reservations - Coimbra, Portugal

We are a leading multinational corporation recognized globally for our excellence in operations and services. With several establishments scattered globally, we maintain a high standard of professionalism and sustainable development.

About Coimbra:

Coimbra, located in central Portugal, is an ancient yet vibrant city. Known worldwide for its university, the oldest in Portugal, it also enjoys a rich historical heritage and a vibrant cultural scene. It's a great city for young professionals looking to develop their career and enjoy a high-quality life.

Job Responsibilities:

  • Welcome guests in a polite, friendly, and professional manner.
  • Handle reservations, registrations, cancellations, and room assignments.
  • Maintain an updated knowledge of room locations, types, and special packages.
  • Communicate with other departments to ensure a smooth stay for guests.
  • Resolve customer issues and concerns professionally and efficiently.

Job Requirements:

  • A degree in hospitality or a related field.
  • Excellent communication skills in both Portuguese and English.
  • Previous experience in a customer service role is an advantage but not necessary.
  • Ability to work in a fast-paced, high-stress environment.
  • Ability to work well in a team and multitask.
  • Familiarity with hotel booking systems would be an added benefit.

Personal Skills:

  • Outstanding interpersonal and communication abilities.
  • Excellent organizational and leadership skills.
  • A patient and approachable manner.
  • A positive, solution-oriented and customer-focused attitude.