Aug 14, 2023
Feb 14, 2024
25h / week
500€ - 600€
Job Vacancy: Internship Reception/Reservations - Coimbra, Portugal
We are a leading multinational corporation recognized globally for our excellence in operations and services. With several establishments scattered globally, we maintain a high standard of professionalism and sustainable development.
Coimbra, located in central Portugal, is an ancient yet vibrant city. Known worldwide for its university, the oldest in Portugal, it also enjoys a rich historical heritage and a vibrant cultural scene. It's a great city for young professionals looking to develop their career and enjoy a high-quality life.
- Welcome guests in a polite, friendly, and professional manner.
- Handle reservations, registrations, cancellations, and room assignments.
- Maintain an updated knowledge of room locations, types, and special packages.
- Communicate with other departments to ensure a smooth stay for guests.
- Resolve customer issues and concerns professionally and efficiently.
- A degree in hospitality or a related field.
- Excellent communication skills in both Portuguese and English.
- Previous experience in a customer service role is an advantage but not necessary.
- Ability to work in a fast-paced, high-stress environment.
- Ability to work well in a team and multitask.
- Familiarity with hotel booking systems would be an added benefit.
- Outstanding interpersonal and communication abilities.
- Excellent organizational and leadership skills.
- A patient and approachable manner.
- A positive, solution-oriented and customer-focused attitude.