Paid Customer Service Internship Opportunity in Aveiro, Portugal

  • Customer service
  • Aveiro, Portugal
  • January 10, 2024 02:29
  • 300€ - 700€
  • Internship
  • Deactivated

Job Description

  • Date Posted:

    Jan 10, 2024
  • Expiration date:

    Mar 10, 2024
  • Location:

    Aveiro, Portugal
  • Hours:

    30h / week
  • Salary:

    300€ - 700€

Job Description

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Customer Service Internship in Aveiro, Portugal

An industry-leading multinational company is seeking a passionate and dedicated individual for an exciting Customer Service Internship position in the beautiful city of Aveiro, Portugal.

Job Description

The selected candidate will be responsible for providing top-rated customer service to our global client base. Responsibilities include:

  • Assisting customers via telephone, email, and live chat
  • Resolving product or service problems by clarifying customers' complaints and determining the best solution
  • Maintaining customer records by updating account details
  • Contributing to team effort by actively participating in team meetings and sharing innovative ideas to improve customer service practices

Job Requirements

Applicants must possess the following mandatory skills and qualifications:

  • Currently pursuing a degree in Business, Communications, or related field
  • Exceptional interpersonal and communication skills, both written and verbal, in English (Knowledge of other languages would be a plus)
  • Basic computer skills with hands-on experience using MS Office applications
  • Ability to work in a fast-paced environment, multitask effectively and maintain professionalism at all times

Personal Requirements

We value team players who exhibit the following qualities:

  • Initiative and Proactiveness
  • Ability to cope with failure and learn from it
  • Comfortable in giving and receiving constructive feedback

Company Description

We are a well-established company recognized worldwide for our superior products and unrivaled customer service. We offer a stimulating work environment with opportunities for professional growth and development. Our progressive culture emphasizes teamwork, transparency, and merit-based rewards.

About Aveiro

Known as the 'Venice of Portugal,' Aveiro is a charming city filled with picturesque canals, pastel-colored buildings, and bustling markets. It is also home to the University of Aveiro, making it a vibrant student city with a dynamic and multicultural vibe. With its rich history, diverse culture, and delicious local cuisine, Aveiro provides an enriching living and working environment.

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