Paid Customer Service Internship in Valetta, Malta

Job Description

Customer Service Internship Position: Valetta, Malta

We are a globally recognized and industry-leading company with a prominent presence in a diverse range of sectors. Our robust portfolio includes innovative solutions and services grounded in deep customer insights. We’re now looking for an enthusiastic Customer Service Intern to join our team in our Valetta, Malta office. This is an exceptional chance to kick-start your career in the customer service industry by gaining invaluable practical experience in a supportive and vibrant work environment.

Key Responsibilities

The successful candidate will:

• Provide first-level contact and convey resolutions to customer issues
• Coordinate with other departments to address and resolve customer inquiries efficiently
• Provide accurate, valid, and complete information by employing the right methods and tools
• Utilize customer input and statistics to determine ways to optimize resources, prioritize customer needs, and boost customer satisfaction
• Work with the customer service team to ensure a seamless and consistent delivery of service

Job Requirements

To be considered for this position, applicants must:

• Be currently enrolled in a university/college degree program in Business Administration, Marketing, Communications, or related fields
• Possess exceptional communication and interpersonal skills
• Be fluent in English, knowledge of additional languages will be a plus
• Have basic knowledge of MS Office applications
• Have an ability to adapt to new systems and procedures quickly while dealing with multiple tasks

Personal Requirements

The ideal candidate will:

• Be self-motivated, resourceful, and proactive
• Demonstrate a keen attention to detail
• Exhibit strong problem-solving and analytical skills
• Have a high level of professional integrity and confidentiality

About Valetta

Valetta, Malta's capital city, provides a lush backdrop for career and personal growth. Rich in history and culture, Valetta is a UNESCO World Heritage Site, featuring palaces, museums, and churches. The city offers a perfect blend of work and recreational opportunities. The Maltese islands exhibit a fascinating Mediterranean lifestyle, offering a thriving nightlife, stunning beaches, and an exceptional quality of life.