Paid Customer Service Internship Opportunity in Turin, Italy

  • Customer service
  • Turin, Italy
  • August 10, 2023 01:25
  • 200€ - 400€
  • Internship

Job Description

  • Date Posted:
    Aug 10, 2023
  • Expiration date:
    Feb 10, 2024
  • Location:
    Turin, Italy
  • Hours:
    30h / week
  • Salary:
    200€ - 400€

Job Description

Internship Vacancy: Customer Service - Turin, Italy

Company Description

We are a globally recognized, leading company in the IT service industry. For several decades, we have been providing top-notch solutions that increase productivity, enhance efficiency, and promote growth for businesses around the world. With a presence in over 60 countries, our hard-earned reputation for high-grade professionalism, innovation, and dedication sets us apart in our field.

The Role

We are seeking a proactive and enthusiastic Customer Service Intern to join our dynamic team in Turin, Italy. This role will offer you an exciting introduction to the fast-paced and diverse world of IT services, and provide hands-on experience delivering stellar customer service and support.

Key Responsibilities

  • Assisting with the resolution of customer issues and queries promptly.
  • Effectively communicating with customers via various channels, including phone, email, and live chat.
  • Maintaining a high level of knowledge about our product portfolio to provide accurate information to customers.
  • Actively collaborating with the customer service team to improve client satisfaction.
  • Participating in customer service-related project work, under the supervision of a project manager.

Qualifications & Skills

  • Currently pursuing a degree in Business, Communication, Marketing, or a related field.
  • Proficiency in English and Italian. Knowledge of other languages will be considered as a plus.
  • Excellent communication and interpersonal skills.
  • Eagerness to learn and ability to work collaboratively in a team environment.
  • Strong organizational skills with the ability to multitask and prioritize.

About Turin, Italy

Based in the heart of Italy, Turin is a city characterized by its rich culture and history, stunning architecture, and a vibrant lifestyle. With a diverse range of recreational activities and a thriving food scene, Turin offers excellent living experiences. The city boasts of a robust public transport system and a cosmopolitan lifestyle while retaining its warm, welcoming charm. Its strategic location also makes it ideal for weekend getaways to Italian Riviera or French Alps.