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Hostel Receptionist
- Communication / Journalism, Languages, Hospitality / Tourism
- Rimini, Italy
- February 16, 2018 11:07
- Internship
- Deactivated
Our collaborator is a recognized Hostel situated along the Adriatic Coast. They are only 200 meters from the beautiful sandy beach and a few minutes walk from all amenities. It is the perfect place to do a good internship experience and to learn in a professional environment, very friendly and easy going.
The company is looking for enthusiastic, friendly and passionate people to participate in an international atmosphere.
The requested tasks are:
- Check-in and check out activities. You need to be really welcoming and smiling.
- Taking care of guests in the activities of the front desk and guests registration.
- Running the day to day front and back office operations, in close contact with the other staff, the housekeeping, and the owners.
- Customer service before, during and after the booking.
- Customer care.
- Use of the PMS system
- Reservations management: by phone, by email, by website, etc.
- Contact with the main Online Travel Agencies and use of the Extranet (Booking.com, Hostelworld, etc).
- Caring of groups blocks.
- Target identification.
- Touristic information service.
- Control of the client's reviews and answering back.
- Competitors check.
- Bar tendering and breakfast operations.
Requirement:
- Fluent English and intermediate Italian. Other languages are welcomed.
- Be available for 3 months (desirable 6 months)
- Be insured (liability).
Condition:
- The position is remunerated with 100-300 € per month.
- Full time
- Free accommodation in a shared room
- Free breakfast and lunch.
- Minimum 3 months
Location:
Rimini, Italy