Paid Customer Service Internship Position in Esbjerg, Denmark

Job Description

Internship Opportunity: Customer Service Representative – Esbjerg, Denmark

Welcome to the vibrant port city of Esbjerg, in Denmark! Located on the western coast of the Jutland Peninsula, Esbjerg is known for its strong maritime heritage, breathtaking architecture, vibrant art scene, and world-class organizations. We are a well-established, prestigious company with a global presence and are renowned for our high-quality services and products. We foster a dynamic work environment where every employee has the chance to learn, grow, and make an impact.

Job Description

As a Customer Service Intern, you will collaborate closely with our experienced Customer Service team. Your tasks will include:

• Handling customer inquiries, both telephonically and via email
• Identifying and assessing customer needs to achieve satisfaction
• Troubleshooting and resolving product or service-related issues
• Keeping records of customer interactions and transactions
• Contributing to team efforts to achieve overall company goals.

Job Requirements

The successful candidate should meet the following criteria:

• Currently enrolled in an undergraduate degree with a major in Business, Management, Communications, or a related field
• Excellent verbal and written communication skills in English and Danish
• Strong interpersonal and problem-solving skills
• Able to multi-task and remain calm under pressure
• Proficient in MS Office applications and customer service software

Personal Requirements

We are looking for an individual with a genuine passion for helping others coupled with a strong client-centered focus. Applicants should also have a keen attention to detail and a strong work ethic. You must be able to maintain a positive, empathetic, and professional attitude toward customers at all times while managing their expectations effectively. Furthermore, you must be willing to learn and be part of a team driven by continuous improvement.

If you are a person eager to learn, experience new challenges, immerse yourself in an international atmosphere and contribute to a company that values its clients and employees alike, this internship is for you.