Paid Internship in Reception/Reservations in Birmingham, United Kingdom

Job Description

Vacancy: Reception / Reservations Internship in Birmingham, United Kingdom

A prestigious and internationally renowned organization seeks a motivated and detail-oriented individual for a Reception/Reservation Internship role based in our Birmingham office. Our company is one that sets trends, not follows them, and we are leading the way in groundbreaking projects in various sectors.

Job Description:

The successful candidate will gain practical experience working in fast-paced reception settings where duties include greeting clients, answering phone calls, scheduling and confirming appointments. The intern will also assist in taking and coordinating reservations, updating and maintaining the reservation system accurately, resolving issues regarding reservations, and providing guidance to customers on their queries.

Responsibilities:

- Handling reception area tasks such as answering phone calls and emails, greeting visitors, managing post, etc.
- Assisting in making, amending, and canceling reservations within the system.
- Maintaining a detailed knowledge of the company's products and services.
- Striving towards attaining satisfaction levels to the highest degree through the delivery of unparalleled service.

Personal and Job Requirements:

No prior knowledge is needed but the ideal candidate should be working towards a degree in Hospitality, Business, or related fields. The candidate should possess excellent oral and written communication skills, strong organizational skills, and an ability to handle multiple tasks. They should demonstrate an ability to work in a team environment, and an ability to adapt to changes in a fast-paced setting. Familiarity with computer systems and a customer-focused approach are also highly desirable.

About Birmingham:

Birmingham, with its vibrant culture and rich history, is the second-largest city in the UK. Known for its diverse culinary scene, world-class shopping centers, and thriving arts scene, it is an exciting and dynamic place to live and work. The city boasts an impressive transportation network, connecting you effortlessly to the rest of the UK and beyond. This bustling metropolitan city offers an exceptional quality of life and diverse opportunities for both personal growth and career advancement.