Paid Internship in Customer Service in Stockholm, Sweden

Job Description

Internship Opportunity in Customer Service Based in Stockholm, Sweden

A leading multinational company well-known for its exceptional dedication towards customer satisfaction is currently seeking a dynamic and highly-motivated individual to join our Customer Service team. This is an exciting internship opportunity based in the stunning city of Stockholm, Sweden.

Company Description

Widely reputed for delivering excellent customer service, our company has consistently positioned itself at the forefront of our industry. We operate globally and tirelessly in cultivating a culture that fosters innovation, continuous improvement, and the highest standards of professionalism.

Location- Stockholm, Sweden

This position is based in Stockholm, Sweden, an elegant city spread across 14 islands and known as the Venice of the North. It's home to an array of tech startups and prominent companies, offering a perfect blend of historic charm and commercial dynamism.

Duties & Responsibilities

• Assist in resolving customer complaints and queries promptly and professionally.
• Contribute to customer service initiatives aimed at customer retention and loyalty.
• Maintain thorough product knowledge to provide accurate information to customers.
• Perform administrative tasks related to customer service as required.
• Assist in monitoring customer service trends and suggest methods for improvement.

Job Requirements

• Currently studying or a recent graduate in Business, Communications, Marketing or related field.
• Exceptional interpersonal and communication skills, both written and verbal.
• Strong problem-solving skills and ability to handle difficult situations.
• Proficiency in English and Swedish languages.
• Experience with CRM software will be considered an advantage.

Personal Requirements

• Self-motivated with the ability to work independently and as part of a team.
• Enthusiastic and proactive with a strong commitment to providing excellent customer service.
• Adaptable and able to handle a fast-paced, dynamic work environment.
• Strong organizational skills and attention to detail.

Be part of our mission to maintain industry supremacy whilst experiencing the vibrant culture and lifestyle of Stockholm, Sweden. This internship promises a wealth of experience, invaluable industry knowledge, and the platform for personal and professional growth.