Reservations and Customer Service Internship in the Balearic Islands paid 300-500€

Job Description

The company is a tourism-sector company dedicated to offer a comprehensive management of services for tourist housing.

They are looking for a dynamic, resolute person with initiative and great communication skills to support us during the season.

What roles are you going to play?

- Booking management up to check in (requests, modifications, cancellations...)

- Management of requests on the different booking portals

- Reserves recoveries

- Customer service (by phone, e-mail, and Whatsapp)

- Support to the customer service department at destination (check-ins, check-outs, preparation of comprehensive services for each reservation)

What requirements do I have to meet?

- Education in Tourism, Sales, Marketing or related

- Very valuable experience in hotels and/or tourism sector

- Very valuable experience with Channel Manager (Avantio, Siteminder or other)

- Languages: German Advanced level, Spanish as intermediate, English is a plus

What do we offer?

- To be part of a young, dynamic and international team

- To Gain experience with the possibility of future incorporation into the company

- Good working atmosphere

- Remuneration/grant of 300-500€ per month

Conditions of traineeships:

- Indispensable internship agreement with study center or university.

- 6-8 hour shift within customer service hours 08:00 – 20:00 (several options)

- Duration: 6-7 months (from March)