F&B internship in a nice Hotel in Ibiza, 400€+ Tips and Accomodation

Job Description

SUMMARY OF THE POSITION

Provide assistance to the assigned team of waitress while working in the restaurant department. 

Ensure an efficient service to our guests, anticipating and meeting all their needs. We are lookinf for a person with the ability to run its own section independently, ensuring the highest level of service.

MAIN DUTIES AND RESPONSIBILITIES

- Be on time long before every shift starts

- Follow all opening and closing procedures properly

- Participate in rotating service delivery schedules, working in the informal catering service and other food and beverage service departments

- Organize the configuration of the table

- Greet and escort guests to their assigned seats

- Present meal and drink menus to the guests: suggest dinner dishes, appropriate wines and answer questions about the menu and wine selection

- Make recommendations to guests also taking into account the inventory stock

- Take orders without errors and transmit special requests to chefs clearly

- Serving food and drink courses from various locations

- Maintain the assigned station, including tables, side supports and chairs

- Anticipate the needs of guests and respond to any additional requests

- Obtain the service area assignment at the beginning of each shift 

- Serve bread, alioli and olives on each new table and provide spare parts if needed

- Set and clean tables efficiently

- Take crockery, dishes, glassware, etc. to the appropriate areas for washing. 

- Check the floor and clean it if necessary

- Acknowledge and thank all new guests.

- Respond promptly to each guest’s requests and communicate guests' requests to the responsible waitress

- Treat all guests and colleagues with the utmost respect and kindness

- Contact the waitress to ensure a trouble-free service

- Help the waitress with food delivery if needed

- Understand and be able to track the service dash on the kitchen pass

- Explain how various menu items are prepared, describing the ingredients and cooking methods

- Refill the bowls with salt, pepper, sugar bowls, soybeans, oil and vinegar, and fold the napkins

- Take the tools of the trade: table cruiser, pen, order pad, lighter and wine bottle opener

- Good communication skills, ability to keep calm and professionalism under pressure

- Exceeds guests' expectations

- Make sure your assigned station is configured according to company standards for each meal time

- Ensure that the assigned station and the work area is clean and all sanitation procedures are in compliance with hygienic requirements

- Assist, serve and clear tables, and provide hot and cold beverage service throughout the meal as requested by the waitress

- Use proper food and wine terminology and pronunciation

- Be familiar with menus and wine lists to recommend to guests

- Explain, understand and keep service board up to date

- Study menus for all guests from memory

- Follow all tasks requested by the management

- Follow trash separation procedures and all other environmental issues on site

- Attend meetings, training activities, courses and all other job related activities

COMPETENCY REQUIREMENTS

- Previous food and/or beverage service experience of one to two years, preferably in a 4/5 star hotel restaurant

- Must have the passion and drive to take care of people

- Excellent customer service skills

- Ability to perform basic mathematical operations with respect to meal counting procedures

- High school education or equivalent preferred

- Ability to speak English in a clear and friendly manner with guests

- Ability to read and write English in order to give and receive instructions and communicate effectively with guests and workmates

PERSONAL CHARACTERISTICS

- Patience under pressure, especially during busy or peak periods

- Pleasant demeanor and temperament, passionate about food and customer service

- Energetic for fast-paced restaurant environment and quick customer service

- Flexible schedule for evenings, weekends, holidays and/or split shifts as needed

- Clean and neat appearance, attention to detail

- Cooperative attitude towards all co-workers in all departments

- Good health for the physical demands of the position

PHYSICAL DEMANDS AND WORK ENVIRONMENT

- Work standed up for extended periods of time

- Possess agility to reach and bend frequently

- To lift items weighing up to 40 lbs. if needed

CORE COMPETENCIES AND EQUIPMENT KNOWLEDGE 

- Be familiar with all hygiene practices and sanitation procedures

- Responsible for high standards of conduct and professionalism

- Enjoys working with the public

- Good knowledge of various foods and ingredients

- Good listening skills to understand instructions quickly

 

- Trained to maintain proper balance while walking briskly while carrying trays loaded with food

COMPENSATION

- 400€/MONTH + TIPS

- ACOMMODATION