Paid Customer Service Internship in Gran Canaria, Spain

Job Description

Company Overview

Join a leading global company with a strong reputation for excellence in customer service. We pride ourselves on fostering a dynamic and inclusive workplace where innovation and collaboration are at the heart of what we do. Our commitment to creating exceptional experiences for our customers drives our success and sets us apart in the industry.

Internship Position: Customer Service Intern

As a Customer Service Intern, you will play an integral role in delivering outstanding service while gaining invaluable experience in a fast-paced environment. This is an excellent opportunity for individuals eager to kick-start their careers in customer relations.

Key Responsibilities

• Assist in managing customer inquiries through various channels (phone, email, chat).
• Resolve complaints and provide solutions in a timely manner, ensuring customer satisfaction.
• Maintain detailed records of customer interactions and transactions using our CRM system.
• Collaborate with team members to enhance service processes and improve the customer experience.
• Participate in training sessions to develop a deep understanding of our products and services.
• Support marketing initiatives by providing feedback on customer trends and preferences.

Job Requirements

• Currently pursuing a degree in Business Administration, Communications, or a related field.
• Strong verbal and written communication skills in both English and Spanish.
• Proficiency in MS Office Suite and familiarity with CRM software is a plus.
• Ability to work in a team-oriented environment and maintain professionalism under pressure.

Personal Requirements

• Enthusiastic, self-motivated, and eager to learn.
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal skills with a customer-centric mindset.
• Ability to manage time effectively and prioritize tasks.

About Gran Canaria

Gran Canaria is a stunning island in the Canary Islands, known for its diverse landscapes, beautiful beaches, and vibrant culture. The island offers a mild climate throughout the year, making it a popular destination for both tourism and work. With its welcoming atmosphere, rich history, and numerous recreational activities, Gran Canaria is an ideal place to kick-start your professional journey while enjoying a unique lifestyle.