Paid Internship Opportunity in Customer Service at Fuerteventura, Spain

Job Description

Internship Opportunity: Customer Service, Fuerteventura, Spain

Company Description

Join us, as we continue to pave the way in the exciting world of customer service in one of the most renowned companies in Spain. With a longstanding reputation for excellence, our company dedicates itself to providing unparalleled services and products. We are deeply rooted in innovation and constantly strive to be the pioneers in our field, continually setting the industry standards and pushing the boundaries of customer satisfaction. Our mission revolves around enhancing the experiences of our customers, and this vision carries through every facet of our enterprise, including our team. We are dedicated to fostering an environment that encourages growth, teamwork, and personal development.

Job Description

Fulfilling the role of customer service intern, you will be the voice and the face of our reputed company, continuously ensuring customer satisfaction. Your primary responsibilities will include handling customer inquiries both telephonically and by email, making product and service suggestions to meet customer requirements, conducting customer surveys, and escalating complex issues to the appropriate department. Additionally, you will be involved in the development and refinement of customer service policies for the company, aiding in the improvement of our customer service experiences.

Tasks

Your tasks will be varied and will include: enhancing customer experiences, managing and resolving customer complaints, processing orders, forms, applications and requests, keeping records of customer interactions and transactions, communicating and coordinating with internal departments, and following up on customer interactions.

Job and Personal Requirements

The preferred candidate should have strong communication and interpersonal skills, a deep commitment to customer satisfaction, multitasking abilities, and a keen eye for detail. All applicants must be currently enrolled in a Bachelor's degree or higher, preferably in a business-related field. Ability to speak and write in English and Spanish fluently is crucial. Previous experience in a customer service role is a plus, but not essential as on the job training will be provided.

About Fuerteventura, Spain

Located in the beautiful Canary Islands, Fuerteventura is Spain's idyllic gem with stunning white sandy beaches, turquoise waters, and an abundant variety of marine life. Celebrated for its pristine nature and year-round warm climate, Fuerteventura offers a charming local culture, gastronomic delights, and various recreational activities. Come, experience, and contribute to the life in this fabulous location while embarking on a rewarding professional journey!