Reception Internship in a 4* hotel in Barcelona, Spain

Job Description

Our collaborator is located in a vibrant area near Barcelona. This modern and welcoming hotel is part of a renowned international hospitality group known for its commitment to excellence. With years of experience in the industry, the hotel offers a blend of professional service and warm hospitality, making it a popular choice for both business and leisure travelers. It boasts state-of-the-art facilities, including comfortable guest rooms, conference spaces, a pool, and an on-site restaurant serving diverse cuisine.

The property emphasizes sustainability and innovation, striving to create memorable guest experiences. Its team is dedicated to providing exceptional service, ensuring that every guest feels valued and at home. The hotel also has a strong focus on nurturing talent, offering opportunities for learning and growth through structured internships and professional development programs. It’s an ideal environment for those looking to gain valuable experience in the hospitality sector while being part of a dynamic and supportive team.

Tasks

• Manage check-in and check-out processes.
• Provide exceptional customer service and address guest inquiries.
• Respond to customer reviews on social media platforms.
• Guide guests within the hotel and provide tourist information.
• Support the Reservations and Revenue department with booking and revenue tasks.
• Gain hands-on experience in hospitality operations and customer relations.

Requirements

• Currently enrolled in a hospitality, tourism, or related field.
• Strong communication skills in English (additional languages are a plus).
• Customer-oriented with a friendly and professional attitude.
• Ability to work in a team and manage multiple tasks.
• Proactive, adaptable, and eager to learn in a dynamic environment.
• Basic knowledge of office software and interest in learning hotel management systems.

Conditions

• Paid internship with a monthly stipend of 400€.
• Accommodation provided (shared room with another student) and full board (breakfast, lunch, and dinner) if needed.
• Valuable hands-on experience in a renowned international hotel.
• Comprehensive training in front-office operations and customer service.
• Opportunity to develop skills in a professional and supportive environment.
• Possibility of career growth and future opportunities within the company.
  
  Availability
  
• Internship duration: April 1st, 2025 to October 31st, 2025 (dates are flexible).
• 2 positions are opened
• Full-time availability required (working hours may vary depending on the shift).
  
  Location
  Cornellà, Barcelona