Paid Internship in Field Reception / Reservations - Bratislava, Slovakia

Job Description

Company Description

We are a prestigious and well-established company in the hospitality sector, recognized for our commitment to exceptional service and unparalleled guest experiences. With a portfolio of luxury hotels and resorts worldwide, our Bratislava location offers a unique blend of contemporary elegance and local charm. We pride ourselves on fostering a dynamic and inclusive workplace that cultivates personal and professional growth.

Internship Position: Reception / Reservations Intern

We are seeking a motivated and detail-oriented intern to join our Reception/Reservations team in Bratislava. This internship provides a unique opportunity for individuals passionate about the hospitality industry to gain hands-on experience in a vibrant environment. The successful candidate will assist in managing front desk operations and reservation systems, contributing to a superior guest experience.

Key Responsibilities

• Greet and welcome guests with professionalism and enthusiasm.
• Assist in managing phone and online reservations, ensuring accuracy and timely responses.
• Handle check-in and check-out procedures efficiently.
• Coordinate with housekeeping and maintenance teams to cater to guest needs.
• Provide information on hotel services, local attractions, and travel arrangements.
• Assist in administrative tasks such as filing, managing correspondence, and data entry.
• Support the team in achieving occupancy targets and customer satisfaction goals.

Job Requirements

• Currently pursuing a degree in Hospitality Management or a related field.
• Strong verbal and written communication skills in English; knowledge of Slovak is a plus.
• Proficient in Microsoft Office Suite; experience with property management systems is advantageous.
• Excellent organizational skills and attention to detail.
• Ability to work collaboratively in a team-oriented environment.
• Flexibility to work various shifts, including weekends and holidays.

Personal Requirements

• Passion for customer service and the hospitality industry.
• Positive attitude with a willingness to learn and adapt.
• Strong problem-solving abilities.
• Professional appearance and demeanor.

About Bratislava

Bratislava, the capital of Slovakia, is a vibrant city often overlooked by travelers. Nestled along the banks of the Danube River and bordered by Austria and Hungary, it offers a rich tapestry of history, architecture, and culture. From its stunning medieval old town to intriguing modern structures, Bratislava captivates visitors with its unique charm. Full of charming cafes, vibrant nightlife, and a diverse culinary scene, this city promises an enriching experience for interns seeking both personal and professional growth.