Paid Internship Opportunity for Reception/Reservations Field in Braga, Portugal

Job Description

Company Overview

We are an internationally recognized entity armed with significant presence within the corporate landscape. Our strong reputation is built on an unrivalled blend of deep industry experience, cutting-edge technology, unmatched service standards and a commitment to continuously anticipating and responding to its customers' needs. Operating within Braga, Portugal, we nestle at the heart of one of Europe's most vibrant and culturally rich cities.

About Braga

Braga is a resplendent city rich in historical and cultural heritage, known for its Baroque monuments, exquisite gardens and vibrant nightlife. Serving as a confluence of past and present, Braga is the perfect place for those seeking to immerse themselves in an enlivening blend of tradition and innovation while working in an intellectually stimulating environment.

Vacancy: Reception / Reservations Intern

We are currently seeking a dynamic and committed intern for our Reception / Reservations team. This opportunity presents a conducive avenue for harnessing potential and refining competencies within a supportive and exciting work environment.

Key Tasks and Responsibilities

• Ensure effective and efficient handling of all guest arrivals and departures.
• Manage and update the reservations system promptly and accurately.
• Prepare reports related to room occupancy rates, check-ins, check-outs, and others as needed.
• Maintain a clean and neat front desk area to provide a positive and professional impression.
• Address guests’ queries and provide comprehensive information about our services, charges, facilities, and the local area.
• Collaborate with other departments to ensure a seamless guest experience.

Qualifications & Experience

• Current university student or recent graduate in hospitality management, business administration, or related field.
• Previous internship and customer service experience, would be a plus.
• Proficiency in Portuguese and English languages, both written and verbal.

Personal Requirements

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• A customer-focused approach with a high level of adaptability and problem-solving ability.
• Familiarity with hospitality technology platforms would be an advantage.