Paid Internship Opportunity for Reception/Reservations Role in Luxembourg City, Luxembourg

Job Description

Company Description:

We are a world-renowned multinational corporation with a stronghold in diversified sectors such as finance, technology, and hospitality. Known for our outstanding services and unified team culture, we maintain our commitment to ensure employee growth alongside the company's expansion. Our Luxembourg city office is located in the heart of this breathtakingly beautiful city known for its well-preserved medieval architecture, vibrant culture, and cosmopolitan populace.

Job Vacancy: Internship - Receptionist / Reservationist

Job Roles and Responsibilities:

- Welcome guests in a friendly, prompt and professional manner optimizing the guest experience
- Operate telecommunication system and handle all incoming and outgoing calls
- Manage the reservation system, input new reservations, and update existing ones
- Maintain and organise a clean and tidy work environment
- Interact with guests to handle requests, complaints, and queries
- Collaborate with other departments to ensure excellent customer service
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets, and other documents.

Job Requirements:

- Being a final year student or a graduate in Hospitality/Business Administration or relevant field
- Excellent command of English and French, both verbal and written, any additional language will be considered as an advantage
- Excellent IT skills, particularly with MS Office and reservation platforms
- Exceptional interpersonal and communication skills
- Ability to work flexible hours including weekends
- Previous internship experience in a similar role is a plus

Personal Requirements:

- Commitment to delivering a high level of customer service
- Positive mindset and a team player
- Willingness to learn and take on new challenges
- Flexible approach to work and ability to adapt in a fast-paced environment
- Excellent organizational skills and attention to detail

Start this exciting adventure in an enriching professional environment that promises growth, opportunity, and an excellent work atmosphere right at the heart of the stunning Luxembourg city.