(Italian) Customer Support Agent Internship in Florence, Italy
- Florence, Italy
- February 10, 2022 09:12
- Internship
- Deactivated
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Job Description
-
Date Posted:
Feb 10, 2022 -
Expiration date:
Jun 07, 2023 -
Location:
Florence, Italy
Job Description
Your Tasks:- You are responsible for our collaborator utmost priority – their clients!
- You represent their company by being the first point of contact for their clients with bookings, journey enquiries, as well as specific issues about our platform;
- You advice travelers in languages such as Italian and English;
- You are stress-resistant and always offer good advice for any request;
- Most importantly: You get to know new people and are able to enthuse about their company and “Social Travelling” concept!
- You have already gained some initial experience in handling customers via phone and email;
- You speak the above mentioned language fluently - Italian, plus you have very good English skills;
- You have expertise in selling services on the phone, ideally in the Online-Travel or Insurance field;
- You are well-organized, love talking on the phone and enjoy working as a part of a team;
- You are proficient with MS Office (especially Word and Excel).