Paid Customer Service Internship in Graz, Austria

Job Description

Internship Position: Customer Service Intern

Our prestigiously acclaimed organization, situated in the picturesque city of Graz, Austria, is ecstatic to announce an invigorating opportunity for a customer service internship. We uphold a reputation for excellence in service and enjoy a dominant presence in the industry.

Job Description

As a Customer Service Intern, you're tasked with the potent responsibility of establishing, nurturing and maintaining our company's relationship with its clients. Your role will consist of supplementing our current customer service team in addressing customer inquiries, providing insightful product information, and resolving any issues that arise during the customer experience. Furthermore, you'll be proactive in spotting trends in customer feedback and liaising with our product and sales teams to continually improve our services. Your valuable contribution will directly impact our mission to uphold the highest level of client satisfaction.

Key Responsibilities

• Manage customer inquiries in a friendly and efficient manner
• Collaborate with various teams to improve product offerings and customer experience
• Identify potential areas of concern and develop strategic solutions
• Ensure accurate customer documentation within the CRM

Qualifications and Skills

Our ideal candidate is a current student or recent graduate with a degree in Business, Hospitality, Communications, or another related field. Excellent communication skills, both written and verbal, combined with a keen understanding and passion for the customer experience are requisite. Proficiency in German and English, as well as the ability to seamlessly manage multiple tasks, is essential. Prior customer service experience or involvement in customer-facing roles will be advantageous.

About Our Company

An industry frontrunner for over three decades, our company is synonymous with technological advancement, unparalleled service, and an empowering work culture. Committed to fostering a diverse and inclusive workplace, we encourage fresh perspectives and innovative ideas. Each team member contributes to our shared mission: to exceed customer expectations at every point of interaction.

About Graz, Austria

Nestled in the heart of Europe, Graz is a vibrant city offering a balance of modern sophistication and historic charm. Home to diverse cultural, gastronomic and educational experiences, it provides an enriching backdrop for your professional development. Experience stellar alpine vistas, chic boutiques, and a world-class education hub all wrapped up in rustic Austrian charm during your stay in Graz.