Descripción del empleo
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Fecha de publicación:
Sep 30, 2025
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Fecha de expiración:
Nov 30, 2025
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Ubicación:
Salamanca, España
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Hours:
30h / week
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Salario:
500€
Descripción del empleo
Internship Vacancy
Company Overview
Join a global leader in customer service solutions, renowned for its commitment to excellence and innovative approach. Our company prides itself on delivering high-quality care and support to clients across various industries, ensuring customer satisfaction through personalized service and cutting-edge technology.
Internship Description
We are seeking a motivated Customer Service Intern to join our team in Salamanca, Spain. This role offers a unique opportunity to gain hands-on experience in a dynamic environment while contributing to our commitment to customer satisfaction.
Tasks and Responsibilities
- Assist in responding to customer inquiries via phone, email, and chat.
- Provide support with product information, order processing, and complaint resolution.
- Collaborate with the customer service team to implement best practices.
- Monitor customer feedback and report on trends to enhance service delivery.
- Participate in training sessions and support initiatives to improve customer experience.
- Conduct research on company products to assist customers effectively.
Job Requirements
- Ongoing studies in Business, Communications, or related fields.
- Fluent in Spanish and proficient in English; additional languages are a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-oriented mindset.
Personal Requirements
- Proactive attitude and eagerness to learn.
- Ability to work collaboratively in a team-oriented environment.
- Strong organizational skills and attention to detail.
About Salamanca
Salamanca, a UNESCO World Heritage city, is known for its rich historical architecture and vibrant cultural scene. With its prestigious university, it offers a youthful atmosphere filled with art, music, and diverse culinary experiences, making it an excellent location for personal and professional growth.