Paid Customer Service Internship in Salamanca, Spain

Descrição do trabalho

Company Overview

Join a global leader in customer service solutions, renowned for its commitment to excellence and innovative approach. Our company prides itself on delivering high-quality care and support to clients across various industries, ensuring customer satisfaction through personalized service and cutting-edge technology.

Internship Description

We are seeking a motivated Customer Service Intern to join our team in Salamanca, Spain. This role offers a unique opportunity to gain hands-on experience in a dynamic environment while contributing to our commitment to customer satisfaction.

Tasks and Responsibilities

• Assist in responding to customer inquiries via phone, email, and chat.
• Provide support with product information, order processing, and complaint resolution.
• Collaborate with the customer service team to implement best practices.
• Monitor customer feedback and report on trends to enhance service delivery.
• Participate in training sessions and support initiatives to improve customer experience.
• Conduct research on company products to assist customers effectively.

Job Requirements

• Ongoing studies in Business, Communications, or related fields.
• Fluent in Spanish and proficient in English; additional languages are a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-oriented mindset.

Personal Requirements

• Proactive attitude and eagerness to learn.
• Ability to work collaboratively in a team-oriented environment.
• Strong organizational skills and attention to detail.

About Salamanca

Salamanca, a UNESCO World Heritage city, is known for its rich historical architecture and vibrant cultural scene. With its prestigious university, it offers a youthful atmosphere filled with art, music, and diverse culinary experiences, making it an excellent location for personal and professional growth.