Paid Internship Opportunity in Reception/Reservations in Braga, Portugal

Descripción del empleo

Internship Vacancy: Reception / Reservations Intern in Braga, Portugal

Company Description:

Our organization is a global leader in its industry, with a strong presence in over 60 countries. For decades, we have been setting the benchmark for quality, innovation, and customer service, trusted by millions of customers worldwide. We are committed to fostering a vibrant and inclusive company culture that promotes individual growth and team collaboration. As we continue to expand our operations in Portugal, we invite you to join our diverse and high-performing team in Braga.

About Braga:

Braga is a beautiful and historic city in the northern part of Portugal. It's known for its rich culture, historic architecture, and excellent gastronomy. The city offers a fantastic work-life balance with its vibrant arts scene, numerous recreational activities, and pleasant Mediterranean climate. With friendliness as a staple of its social fabric, it is an extraordinary place for people from different backgrounds to settle and work.

Role Responsibilities:

As a Reception / Reservations Intern, your key duties will include:

• Managing front desk duties, including answering phone calls, responding to emails, and greeting visitors.
• Handling reservations, cancellations, and modifications of bookings for our range of services.
• Maintaining customer service standards while responding promptly to customer inquiries.
• Collaborating with other departments to ensure a seamless customer experience.
• Assisting with administrative tasks as required, including data entry, filing, and scheduling.

Job Requirements:

Our ideal candidate will have the following:

• Currently pursuing a degree in Hospitality, Business Administration or related field.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, customer-focused environment.
• Proficiency in English and Portuguese. Additional languages are a plus.
• Strong problem-solving skills and attention to detail.

Personal Requirements:

We value the following traits:

• Eagerness to learn and contribute to a team environment.
• Ability to maintain professionalism and display patience under pressure.
• Reliability, punctuality, and flexibility with work schedules.
• Strong commitment to delivering top-notch customer service.

We offer a competitive internship package, mentorship from seasoned professionals, and opportunities for career growth within the company. If you are ambitious, driven, and excited about building a career with a renowned industry leader, we would love to hear from you.