Customer Service Intern - Tenerife, Spain

  • Customer service
  • Tenerife , Spain
  • November 14, 2024 02:25
  • 300€
  • Internship
  • Deactivated

Job Description

  • Date Posted:

    Nov 14, 2024
  • Expiration date:

    Jan 14, 2025
  • Location:

    Tenerife , Spain
  • Hours:

    20h / week
  • Salary:

    300€

Job Description

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Internship Opportunity: Customer Service Intern

Join a prestigious and well-reputed company in the heart of Tenerife, Spain, known for its exceptional customer-centric approach and innovative solutions. Our organization is dedicated to enhancing customer experiences across various sectors, making us a leader in the service industry.

Tasks Description:

  • Assist the customer service team in addressing and resolving customer inquiries via phone, email, and chat.
  • Support the creation of customer communication materials to enhance our service delivery.
  • Monitor customer feedback and provide insights for continuous improvement.
  • Participate in team meetings to discuss customer issues and suggest potential solutions.
  • Help manage customer databases, ensuring accurate and updated information.
  • Engage in training sessions to enhance knowledge of products and services, ensuring effective problem-solving.
  • Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction.

Job Requirements:

  • Currently pursuing a degree in Business Administration, Communications, or a related field.
  • Fluency in English and Spanish; knowledge of additional languages is a plus.
  • Proficient in Microsoft Office Suite; experience with CRM software is an advantage.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.

Personal Requirements:

  • Enthusiastic and proactive attitude with a passion for customer service.
  • Team player with a flexible approach to work.
  • Problem-solver who thrives in challenging situations.
  • Willingness to learn and adapt to new tasks and responsibilities.

Tenerife, the largest of Spain’s Canary Islands, boasts stunning landscapes, beautiful beaches, and a year-round temperate climate. Known for its vibrant culture and friendly locals, it offers a unique blend of relaxation and adventure, making it an ideal location for both personal and professional growth.

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