Job Description
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Date Posted:
Nov 14, 2024
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Expiration date:
Jan 14, 2025
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Location:
Tenerife , Spain
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Hours:
20h / week
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Salary:
300€
Job Description
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Internship Opportunity: Customer Service Intern
Join a prestigious and well-reputed company in the heart of Tenerife, Spain, known for its exceptional customer-centric approach and innovative solutions. Our organization is dedicated to enhancing customer experiences across various sectors, making us a leader in the service industry.
Tasks Description:
- Assist the customer service team in addressing and resolving customer inquiries via phone, email, and chat.
- Support the creation of customer communication materials to enhance our service delivery.
- Monitor customer feedback and provide insights for continuous improvement.
- Participate in team meetings to discuss customer issues and suggest potential solutions.
- Help manage customer databases, ensuring accurate and updated information.
- Engage in training sessions to enhance knowledge of products and services, ensuring effective problem-solving.
- Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction.
Job Requirements:
- Currently pursuing a degree in Business Administration, Communications, or a related field.
- Fluency in English and Spanish; knowledge of additional languages is a plus.
- Proficient in Microsoft Office Suite; experience with CRM software is an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Personal Requirements:
- Enthusiastic and proactive attitude with a passion for customer service.
- Team player with a flexible approach to work.
- Problem-solver who thrives in challenging situations.
- Willingness to learn and adapt to new tasks and responsibilities.
Tenerife, the largest of Spain’s Canary Islands, boasts stunning landscapes, beautiful beaches, and a year-round temperate climate. Known for its vibrant culture and friendly locals, it offers a unique blend of relaxation and adventure, making it an ideal location for both personal and professional growth.
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