Front Office Hotel Management Internship in Marbella, Spain

Job Description

Our collaborator is a placement agency helping students to find an internship in foreign countries. Offers personalized service, appropiate strategy and evaluation.

Responsabilities:

• Greets guests when they arrive at the hotel, welcome and assist their needs.
• Provide general information about the hotel to the guests.
• Check the status of the rooms by the department Housekeeping.
• Take control of inputs and outputs of the rooms. Informing higher changes that have occurred with respect to guests (room changes, complaints, special requests)
• Make cash receipts and cash movements. Program all incoming room keys when needed.
• Make reservations each day. Check that they are properly assigned inputs and outputs of the day.
• Perform the recovery room so that the service provided is optimal in terms of time and quality of service.
• Upon check-in check-out the guests, in both cases requesting payment methods.
• Performing additional service charges or feed used by the host.
• Keep the area clean and orderly.
• Report any situation that arises during his shift to the supervisor and colleagues.
• Perform any other function is assigned by his superiors.
• Transporting food from the kitchen out to the diner's table and serve them according to the protocol of the Hotel and following the standards.
• Assigning table to customers. Make suggestions to the Customer for food and beverages (including wines), depending on the occasion or special condition of the diner.
• Taking orders for the specifications requested by the customer when ordering.
• Enter data commands the system to ask the cook the dishes ordered by the customer. Be aware that orders go out and ensure the welfare of the client.
• Inspect the dishes are as requested by the customer before bringing to the table.
• Billing.

Profile:

Students who speak English and Spanish (other languages are highly valued), are very communicative, organized, dynamic, keen to learn and able to work as part of a multifunctional team. To be available 3 to 6 months.

The hotel provides:

The intern will receive Full board accommodation + transfer from airport to hotel. 48h/ week, 1 day off/week.

Important: Provide service charge if you get the internship. For a period of 8 to 13 weeks: 370 euros and 15 euros for each additional week.

We connect european students with companies all over Europe.