Paid Reception and Customer Management Internship in an Hostel in Barcelona

Job Description

Our collaborator is a hostel chain, based in Rome and Barcelona. Reviewed by its loyal customers as a unique and friendly hostel because of their staff, service and modern atmosphere. They are customer-oriented which is really important for them as well as customer care and guest relations. Their staff is fun and close, making the stay of the customers as enjoyable as possible.

Tasks

• Respond to customer requests such as check-in and check-out.
• Assisting in the Front Office as required providing information and customer service.
• Reservation management, sales management.
• Answering telephone and email inquiries.
• Support for group bookings.
• Contact suppliers.

Requirements

• Intermediate English and Spanish.
• Min. 3 months internship starting from as soon as possible.
• 35-40h/week.

Conditions

• Meals.
• Free WIFI and free use of common areas.
• 200€ monthly.
• Possibility of being hired after the internship.

Location: Barcelona