Paid Internship Opportunity for Reception/Reservations Role in Barcelona, Spain

Job Description

Vacancy: Reception/Reservations Internship, Barcelona, Spain

Join a leading multinational company headquartered in the vibrant city of Barcelona, Spain and take part in a Reception/Reservations Internship program. As a pillar in the industry, the company has a reputation for championing cutting-edge innovation and exceptional customer service.

Company Description

We are a highly reputed international company specialising in premium services. Our reputation for excellence precedes us due to our dedication to delivering quality services and placing customers at the heart of all we do. A strong believer in staff development, our company nurtures individual talent whilst providing world-class experiences for our customers.

Tasks and Responsibilities

-Manage front office reception area and efficiently handle reservations for company services.
-Interact daily with clients and provide exceptional customer service.
-Coordinate with multiple departments to ensure smooth service workflow.
-Maintain records of bookings and payments in accordance with company procedures.
-Handle any complaints and problems promptly and professionally.
-Contribute to the creation of improved front-desk workflow strategies.

Job Requirements

-Must be pursuing a degree related to Hospitality, Communication, or any relevant field.
-A good command in English and Spanish is a must, any additional language is a plus.
-Strong interpersonal and communication skills.
-Proficient in the use of reservation software.
-Ability to work in a dynamic fast-paced environment.

Personal Requirements

-An individual who is customer-focused, detail-oriented, and well-organized.
-Excellent problem-solving skills and the ability to prioritize tasks.
-A friendly, energetic, and professional demeanor.

About Barcelona

Barcelona, the cosmopolitan capital of Spain’s Catalonia region, is known for its art and architecture. The fantastical Sagrada Família church and other modernist landmarks designed by Antoni Gaudí dot the city. The richness of culture, cuisine, history, and its inviting Mediterranean climate make Barcelona a must-live city.