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Paid Internship Opportunity in Customer Service in Zaragoza, Spain
- Customer service
- Zaragoza, Espanha
- April 30, 2024 02:28
- 300€ - 400€
- Estágio
- Deactivated
Our company is a global leader in the tech industry, continually setting the bar for innovation, creativity, and customer satisfaction. We operate in a diverse range of markets, providing cutting-edge solutions to clients worldwide. Recognized as one of the top employers in the industry, we offer a vibrant, dynamic, and globally diverse work environment that breeds creativity and nurtures talent.
Known for its rich history and breathtaking architecture, Zaragoza is a gem nestled in northeastern Spain. It's the perfect blend of old and new, where you can wander through ancient Roman ruins in the morning and experience state-of-the-art digital innovation in the afternoon. Known for its warm, hospitable people and diversity, Zaragoza offers an unforgettable experience, making it a city you'll love to live and work in.
We are currently seeking a highly driven and ambitious Intern for our Customer Service Department based in Zaragoza, Spain. This is an excellent opportunity to gain invaluable industry experience in a dynamic and growing global company. The duration of the internship will be six months, with the possibility of extension based on performance.
As an intern, your core responsibilities will include:
- Managing customer inquiries and complaints through phone, email, and chat
- Maintaining and updating customer database systems
- Assisting in the development and implementation of service procedures, policies, and standards
- Collaborating with different departments to resolve customer issues in a timely manner
- Participating in customer service improvement projects
- Preparing customer service reports for the management team
To be considered for this position, applicants must meet the following requirements:
- Currently pursuing a degree in Business Administration, Marketing, or any related field
- Excellent written and verbal communication skills in both English and Spanish
- High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong problem-solving skills and a keen attention to detail
- Ability to deliver exceptional customer service and work well in a team environment
We value candidates who can display the following characteristics:
- Passion for customer service and an empathy for customer needs
- Self-motivated and eager to learn with a positive attitude
- Able to adapt to a dynamic and fast-paced work environment
- Cultural sensitivity and an ability to work comfortably with diverse groups of people