Paid Internship Opportunity in Customer Service at Faro, Portugal

Descrição do trabalho

Advertisement for Customer Service Internship in Faro, Portugal

We are a globally recognized company specializing in various sectors including Information Technology, Research, and E-commerce. Our impactful presence extends over multiple countries, and we pride ourselves on creating a conducive work environment that fosters creativity, innovation, and personal growth.

Job Description

Our Customer Service Team in Faro, Portugal is currently offering an enriching internship opportunity. This fast-paced internship will provide you with an understanding of the customer service process within an international company, and a holistic operational exposure.

Your primary responsibilities will include:

• Responding to customer queries via phone, email and live chats in a professional and timely manner
• Developing creative solutions to solve customer issues
• Assisting in the processing of orders, refunds or exchanges
• Participating in team meetings and contributing to the continuous improvement of customer service processes

Job Requirements

Desired candidate skills are:

• Excellent written and verbal communication skills
• Proficiency in English, proficiency in additional languages is a plus
• Good interpersonal and problem-solving abilities
• A strong desire for professional development and willingness to learn
• Comfortability with working in a collaborative environment

Personal Requirements

We value candidates who:

• Are currently pursuing a degree in Business, Communication, Information Systems, or other relevant fields
• Display a strong work ethic, emotional intelligence
• Have a genuine interest in the field of Customer Service
• Are flexible, adaptable and comfortable with the dynamic nature of internships.

About Faro, Portugal

Faro, a delightful city nestled in southern Portugal, is the heart of the country's Algarve region. Known for its rich culture, historical landmarks, magnificent coastline, and friendly locals, Faro offers an eclectic mix of traditional charm and modern amenities. With direct flights from several European capitals and year-round mild weather, Faro has become a popular destination for tourists and professionals alike. An internship here provides an excellent opportunity to experience the thrilling mix of work and leisure that this city uniquely presents.