Paid Customer Service Internship in Szczecin, Poland

Descrição do trabalho

Customer Service Internship Opportunity in Szczecin, Poland

A renowned international corporation is offering an exciting internship opportunity in the customer service division at our Szczecin location. This is a golden chance for those looking to develop a career in customer service and gain experience in a fast-paced, diverse, and inclusive working environment.

Tasks Description

As a Customer Service Intern, you will be responsible for the following tasks:

• Handle customer inquiries, complaints, and problems professionally and efficiently
• Maintain regular & proactive communication with customers, including managing feedback
• Support customer service initiatives and maintaining a customer-centric approach
• Work collaboratively with cross-functional teams to improve overall service delivery
• Assist in creating and updating service protocols, improving customer service policies

Job Requirements

Prospective candidates must meet the following criteria:

• Currently enrolled in a Bachelor's or Master's program with a focus in Business, Marketing, or a related field
• Excellent communication skills in both Polish and English
• Exceptional problem-solving and decision-making capabilities
• Prior knowledge or interest in customer service or related sectors would be a plus

Personal Requirements

The ideal candidate should possess the following attributes:

• Highly motivated, flexible, and can adapt quickly to a dynamic environment
• Ability to work well in a team, but also independently when required
• Attention to detail and the ability to multitask effectively

Company Description

This corporation is one of the world's leading multinationals with a vast global presence. We are recognized for our commitment to innovation, diversity, and sustainability. The company's culture emphasizes teamwork, transparency, and continual learning, making it a rewarding place to develop a career.

About Szczecin

Szczecin is a vibrant city in northwest Poland. Known for its fascinating historical sites, expansive green spaces, and a diverse cultural scene, the city offers an ideal mix of work and leisure opportunities. Szczecin is also known for its excellent transport links, making it a strategic location for national and international businesses.