Paid Internship Opportunity for Reception/Reservations Role in Nantes, France

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Internship Opportunity - Reception/Reservations Specialist in Nantes

We are an internationally-acclaimed company, positioned as a leader in our specific market sector. With over 20,000 employees worldwide, we aim to foster an inclusive work environment that cultivates creativity and innovation, thereby driving our company's success to new heights. We are currently searching for a passionate and motivated intern to join our dynamic team in the Reception/Reservations department in the scenic city of Nantes, France.

About Nantes

A city of astounding legacy and innovation, Nantes is the sixth-largest city in France. Situated on the Loire River, near the Atlantic coast, it makes for a charming and energetic environment for both livability and work. Bursting with culture, history, and vivacious nightlife, it boasts a balance between old-world charm and modern urban life.

Role and Responsibilities

As a Reception/Reservations Specialist, you will act as the core interface between our clients and our services. Your duties will include:

- Efficiently managing reservations and cancellations.
- Providing welcoming customer service and handling guest inquiries.
- Maintaining accurate records of reservations and associated data.
- Coordinating with the Sales and Marketing team to optimize occupancy rates.
- Continuous improvement of procedures and policies to maximize productivity.

Job Requirements

We seek candidates who are enthusiastic, organized, and possess excellent communication skills. The following are required for the role:

- Currently pursuing a degree in Hospitality, Tourism, Business, or a related field.
- Fluency in both English and French- written and verbal.
- Familiarity with reservation software systems is a plus.
- Excellent skills in MS Office Suite.

Personal Requirements

In addition to the job requirements, we value:

- A proactive approach and ability to work independently.
- Excellent interpersonal skills and ability to function in a team environment.
- Personal integrity and high standards of personal presentation.
- A hospitable nature with a desire to provide excellent customer service.