Educational Consultancy and Customer Success Internship in Rome, Italy/Remote

Descripción del empleo

Our collaborator is an innovative organization operating in the education consultancy sector. They specialize in providing personalized guidance to students seeking to study abroad by offering tailored advice on university admissions, tuition fees, and educational systems worldwide. The team is committed to fostering global education partnerships and supporting students in achieving their academic goals. With a focus on research, customer satisfaction, and program monitoring, they are dedicated to delivering exceptional services to their clients.

 

 

Tareas

• Collecting and analyzing information on foreign educational systems.
• Handling email correspondence and calls with international universities.
• Reviewing admission requirements and tuition fees.
• Preparing detailed reports based on research findings.
• Supporting collaboration with foreign partners.
• Conducting research on web pages, brochures, and other information sources.
• Searching for additional details via calls and emails.
• Assisting the Customer Success department in managing client relationships and program monitoring.

Requisitos

• English proficiency at a B2 level or higher.
• Ability to organize and analyze data.
• Proficiency in producing documents and synthesizing empirical evidence within a theoretical framework.
• Strong business acumen and attention to detail.
• Strong communication and interpersonal skills.

Condiciones

• Hands-on experience in an internationally focused education consultancy.
• Opportunity to develop research, analytical, and customer success skills.
• Collaborative work environment with professional mentorship.
• Insight into global education systems and partnerships.
• Potential career growth in education consultancy and customer success roles.
  
  Availability
  Open for immediate applications; specifics to be confirmed based on the intern’s availability and project needs.
  
  Location
• Flexible: Potentially remote or based at the organization's offices, subject to discussion.