Paid Customer Service Internship in Birmingham, United Kingdom
- Customer service
- Birmingham , United Kingdom
- May 2, 2024 01:28
- Internship
- Deactivated
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Job Description
-
Date Posted:
May 02, 2024 -
Expiration date:
Jul 02, 2024 -
Location:
Birmingham , United Kingdom -
Hours:
20h / week -
Salary:
0€ - 200€
Job Description
Customer Service Internship Opportunity in Birmingham, United Kingdom
A prestigious, international company located in the heart of Birmingham in the United Kingdom, is providing a golden opportunity for a Customer Service Intern. Known for its vibrant industry and deep-seated history in the trade and manufacturing sector, our company has a global reach and influential presence in markets across the world. We offer a competitive environment with a diverse and inclusive corporate culture that fosters innovation and professional growth.
Tasks and Duties
The selected intern will be expected to:
- Engage directly with customers via various channels such as phone, email, and social media to provide appropriate information on products and services.
- Handle and resolve customer complaints or queries in a timely and accurate manner.
- Support customer service initiatives and campaigns.
- Monitor, track and report feedback to improve customer service delivery.
- Assist in analyzing customer service data to identify trends, needs and challenges to recommend appropriate strategies.
Qualifications and Personal Requirements
To be an ideal candidate for this position, you should:
- Be pursuing a degree in business administration, marketing, or related field.
- Possess excellent communication skills both written and verbal.
- Have strong interpersonal and problem-solving skills.
- Display a customer-service oriented mindset with high attention to detail.
- Have the ability to work independently as well as part of a team.
- Possess strong organizational skills and the ability to manage time effectively.
About Birmingham
Birmingham is the second-largest city in the UK, known for its rich history, cultural diversity, and dynamic economy. The city is home to a number of international events, offers vast shopping venues, intriguing museums, and outdoor amenities. It enjoys a strategic location in the heart of the country, making it a desirable place for businesses and interns alike to have a fruitful and enriching experience.