Paid Customer Service Internship in Tenerife, Spain

Job Description

INTERN - CUSTOMER SERVICE (TENERIFE, SPAIN)

We are a globally recognized and highly reputable organization seeking a passionate, service-oriented intern to join our Customer Service team in our Tenerife office in Spain. Tenerife, world-renowned for its beautiful beaches, vibrant nightlife and warm climate might also be the place you choose not just as your next holiday spot, but also to kickstart your career!

COMPANY DESCRIPTION

Our company is a global frontrunner in our niche, with a presence in over 50 countries worldwide. Known for our commitment to innovation and exceptional customer service, we invest heavily in our people, fostering an inclusive work culture that nurtures talent and personal growth. With thousands of satisfied employees and even more happy customers, our reputation speaks for itself.

JOB DESCRIPTION

As the Customer Service Intern, you will play a pivotal role in maintaining our world-class standard of customer service. Main tasks include:

• Handling customer inquiries swiftly and professionally, via phone, email and social media.
• Keeping accurate and timely records of customer interactions in the CRM system.
• Reporting to the Customer Service Manager with daily updates and flagging any customer related issues.
• Working harmoniously with other team members to ensure seamless service to our global client base.
• Participating in regular training and personal development sessions.

REQUIREMENTS

What do we look for?

• Pursuing or have completed a Bachelor’s degree ideally in Business, Communications or a related field.
• Proficiency in spoken and written Spanish and English.
• Excellent interpersonal communication and problem-solving skills.
• A hands-on approach, with an eagerness to learn new processes and systems.

This internship presents an invaluable opportunity to learn from industry experts and develop your career in a multicultural environment. Join us in creating memorable service experiences for our clients based around the world - all while working on one of the most beautiful islands in Spain! Be part of a team that believes in the power of communication, collaboration, and innovation!