Paid Customer Service Internship Opportunity in Murcia, Spain
- Customer service
- Murcia, Spain
- October 9, 2023 02:27
- 400€
- Internship
- Deactivated
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Job Description
-
Date Posted:
Oct 09, 2023 -
Expiration date:
Dec 09, 2023 -
Location:
Murcia, Spain -
Hours:
20h / week -
Salary:
400€
Job Description
Company Profile
Our company is a globally recognized, esteemed entity serving various industries around the world since 1970. Headquartered in Murcia, Spain, our thriving business is grounded on commitment, integrity, and innovation. With a diverse team fostering a culture of excellence, we believe in providing exceptional customer service, and aim to create an enriching space that encourages continuous learning and growth.
Internship Opening: Customer Service Intern
We're currently seeking a proactive, motivated, and service-oriented individual for a full-time Customer Service Intern position. As an intern, you will have the opportunity to learn from experienced professionals, contribute to real-life projects, and become deeply immersed in our customer-centric culture.
Primary Responsibilities
- Assisting our customer service team in resolving customer queries and complaints via phone, email, and social media platforms.
- Maintaining and updating customer records accurately in the CRM system.
- Scheduling and following up on service appointments.
- Working in collaboration with other teams to improve overall customer experience and satisfaction.
- Creating insightful customer feedback reports and presenting them to the supervisor/manager.
Job Requirements
- Must be a student or fresh graduate in a Business-related field.
- Prior experience or coursework related to Customer Service is a plus.
- Fluent in English and Spanish (both oral and written)
- Exceptional communication and listening skills.
- Proficient in MS Office and familiar with CRM systems.
- Ability to maintain composure in a fast-paced environment.
Personal Attributes
- An eagerness to learn and adapt.
- Strong problem-solving skills.
- Attention to detail.
- Customer-centric mentality.
- A team player with a positive attitude.
Discover Murcia, Spain
Murcia, a beautiful city located in Southeastern Spain, is known for its rich cultural heritage, warm weather, and stunning Mediterranean scenery. Surrounded by fertile valleys, it is famed for its fresh produce, gourmet cuisine, and vibrant lifestyle. Murcia boasts the perfect blend of historical charm and modern convenience, making it an ideal location to embark on your professional journey.