Oct 05, 2023
Dec 05, 2023
40h / week
300€ - 400€
Internship vacancy: Customer Service Representative in Lanzarote, Spain
Our reputed global organization, a leader in the technology and services sector, located in the heart of the dynamic and picturesque island of Lanzarote, Spain, is actively seeking to recruit a highly motivated customer service representative intern. We are committed to creating ground-breaking solutions that push the boundaries and drive organizational success. The chosen candidate will join a multicultural team that values development, growth, and innovation.
The intern will work closely with the customer service team to provide excellent service to our international clientele. Tasks include:
- Handling all customer queries and complaints via phone, email, or face to face.
- Working collaboratively with the sales team to inform customers about new products and special promotions.
- Recording all customer interactions into the company database for quality assurance and tracking.
- Improving customer service procedures and standards for increased customer satisfaction and business performance.
- Participating in training and development programs to acquire a comprehensive understanding of our products and services.
Successful candidates must:
- Currently be enrolled in a Bachelor's degree in Business Administration, Communication, or a related field.
- Possess strong oral and written communication skills. Fluency in English and Spanish is mandatory.
- Display an outgoing, friendly personality and a desire to ensure customer satisfaction.
- Have basic computer literacy and the capacity to quickly learn new software.
Our ideal intern is:
- Proactive, adapting quickly to changes and solving problems efficiently.
- Detail-oriented, ensuring high-quality interactions with customers at all times.
- A team-player, thriving in collaborative environments where mutual aid is paramount for success.
Lanzarote, a stunning Canary Island off the coast of West Africa, offers an unparalleled environment known for its warm weather, beaches, and volcanic landscapes. An ideal location for those who appreciate a diverse cultural setting, with a unique blend of influences from Spain, Africa, and Latin America. Interns working in this vibrant and dynamic city will not just gain professional experience, but also enjoy an enriching multicultural living experience.