Paid Reception and F&B Assistant in a Hotel in Granada, Spain
- Food and beverage, Reception / Reservations
- Granada , Spain
- May 18, 2023 10:33
Our collaborator is a Hotel located in the city center of Granada. They are customer oriented being really important for them the customer care and the relation with the guests. Their staff is fun and close, making the stay of their customers as good as possible.
The hotel has a modern and colorful concept which makes it one of the accommodations with more personality and charm of the city.
As a Reception (60%) and Food and Beverage assistant (40%), you will have to get involved in many different tasks, whilst remaining positive and keeping a smile on your face when dealing with customers. We really believe that this will be a really good experience to get to know different hotel working areas.
- Assist with the preparation of Breakfast during the morning.
- Tidying breakfast area.
- Checking guests in and out.
- Handle face-to-face inquiries from customers.
- Answering all of the calls promptly in a courteous and efficient manner.
- Basic concierge assistance.
- Planning and organizing group arrivals.
- Day to day processing and input of group reservations while following hotel reservations policy.
- Maintaining a positive selling approach to maximize yield in both occupancy and rates.
- Liaising with other departments to prepare for group arrivals.
- Assisting the Front office with closing accounts.