Paid Internship Opportunity: Reception/Reservations Specialist in Granada, Spain

Job Description

Internship Opportunity: Reception/Reservations Internship in Granada, Spain

We are a well-known and highly touted multinational company with a solid footprint in multiple sectors including hospitality, travel, and real-estate. With a pioneering vision and innovative approach, we have scaled global heights and established an extensive network of clients, partners, and customers. Our reputation for excellent customer service and the commitment to offering quality experiences resonate across our diverse portfolio of products and services.

We are looking for an enthusiastic intern to join our Reception/Reservations department in Granada, one of Spain's most breathtaking cities. This is an exceptional opportunity to immerse yourself in the working world of the hospitality industry and build your career in a multicultural environment.

Job Description

As an intern, your role will encompass a variety of tasks including, but not limited to:

• Manage incoming calls and reservations with courtesy and efficiency.
• Attend to guest inquiries, requests, and complaints promptly and professionally.
• Maintain an up-to-date knowledge of our offerings and promotional packages.
• Schedules, confirmations, amendments, and cancellations of reservations.
• Provide guests with accurate information about local attractions and services.
• Collaborate across departments to ensure excellent guest experience.

Requirements

To be considered for this internship, the following qualifications are essential:

• Currently studying or recently graduated in Hotel Management or related fields.
• Proficient in Spanish and English; other language skills are a plus.
• Outstanding communication and interpersonal skills.
• A customer-oriented mindset with a high degree of adaptability and resilience.
• Superior planning and organizational skills.
• Familiarity with hotel management software and reservation systems is desirable.

Experience Granada

Nestled at the foot of the Sierra Nevada mountains, Granada is a charming city renowned for its picturesque Moorish architecture, vibrant culture, and laid-back lifestyle. As an intern living in Granada, you will be captivated by flamenco shows, scrumptious tapas, and the spectacular Alhambra Palace. This city offers a rich cultural experience paired with a unique blend of Islamic heritage and Andalusian tradition that is truly one-of-a-kind.