Paid Internship Opportunity in Customer Service, Granada, Spain

Job Description

Internship Opportunity: Customer Service, Granada, Spain

A globally-established and renowned company is seeking a proactive and dedicated individual to fill the role of a Customer Service Intern in the beautiful city of Granada, Spain. As part of our team, you will have a unique chance to build your professional competencies by interfacing directly with our esteemed clientele and honing your problem-solving skills.

Job Description

Your primary task will involve offering exemplary customer service by resolving customer queries and complaints via phone, email or social media platforms. Confidence in promoting our diverse product range to potential customers and establishing professional relationships will be central to your role. Additionally, you will need to provide competent feedback to our teams to aid in business growth and perform administrative duties as needed. You will play a pivotal role in maintaining our commitment to exceptional customer satisfaction levels.

Job Requirements

Applicants should be engaged in a course of study related to Business Management, Communication, Marketing or a similar field. We particularly value excellent communication skills in Spanish and English (both spoken and written), proficiency in navigating Microsoft Office Suite and the ability to adapt to new technologies. Previous experience in customer service is advantageous but not mandatory. We appreciate individuals who are detail-oriented, have a distinct ability for problem-solving, and exhibit robust team-working skills.

Personal Requirements

We are on the lookout for individuals who demonstrate exemplary interpersonal skills, the ability to manage multiple tasks sequentially or simultaneously, and a strong customer-focused mentality. A successful intern can effectively handle stress, has a keen eye for improvement opportunities, and can seamlessly blend into our diverse, multicultural team.

About Our Company

Our company is an industry-leading firm with a legacy stretching over several decades. We believe in fostering a stimulating and inclusive work environment that encourages personal and professional growth. We take pride in our commitment to innovation, corporate responsibility, and maintaining an impeccable standard in our delivery of services. Our employees are drawn from varied backgrounds, contributing to a vibrant, multicultural company culture.

About Granada

Granada is a picturesque city in the heartland of Spain, nestled at the foot of the Sierra Nevada mountains. It's famous for its rich history, impressive architecture, and cultural diversity. Vicariously experiencing the Moorish history of Alhambra Palace, enjoying a panoramic view of the city on the hillside of Albaicin, or relishing the exotic tapas culture, Granada offers a perfect blend of professional life and an exhilarating experience of Spanish lifestyle and culture.