Paid Booking Management Assistant Internship in Barcelona, Spain
- Barcelona, Spain
- April 1, 2022 07:32
- Internship
- Deactivated
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Job Description
-
Date Posted:
Apr 01, 2022 -
Expiration date:
Jun 07, 2023 -
Location:
Barcelona, Spain
Job Description
Our partner is an international real estate agency that is looking for interns in their customer relations department. Based in Barcelona, the beautiful capital of Catalunya, the company is characterized by professionalism and a good reputation, combining apartment rental with a wide variety of extra services, in order to make the customers’ stay as comfortable as possible. Focused on customer satisfaction, their friendly team is delivering the best service, always wearing a smile.
You will become a part of this team and help them in their everyday activity while developing your professional and interpersonal skills and gaining hands-on experience. They don't have a reception per se. We have representatives who operate outside the office to meet their guests at the apartment, so they would be interested for you to make an internship in their office with them.
BOOKING MANAGEMENT ASSISTANT
Tasks: - Booking management (confirmations, modifications, cancellations) - Telephone attention. Answering phone calls to clients (in English and Spanish). - Management of customer requests (clients/guests) by email (in English and Spanish) - TPV charges - Coordination with the check-in area - Control and management of Reviews - Preparation of reports
Requirements: - High level of English (written and spoken) - High level of Spanish (written and spoken) - Other languages such as French and/or German are a plus - Diploma or currently studying tourism. - We are looking for a dynamic person, with communication skills and the ability to solve incidents. - High motivation and versatility - Availability for a minimum of 6 months - Ability to get a training agreement from your university
Starting date: Duration 6 months.
Internship hours: 38 hours per week. Tuesday to Friday 09:30-18:30 (minus 1 hour lunch at 13:00), Saturdays 10:30-17:30 (minus 1 hour lunch).
Benefits: 600 EUR/month, 2 days holiday/month
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